30-day returns
You can request a return within 30 days of receiving your order. Email support@drivekartonline.com with your order number, the item you wish to return, and the reason for your request.
Starting a return
Contact our team before shipping a return. We’ll provide the return instructions and confirm the correct return address. Please do not send an item to our business address without confirming the return details first.
10-day refunds
Refunds are processed within 10 days after your return is received and approved. If you have questions about the status of your refund, contact us with your order number.
Wrong or damaged items
If you received an incorrect or damaged item, email our team with your order number and photos of the item and packaging so we can help resolve the issue.
Need help?
Email support@drivekartonline.com. Our business address is 195 Racetrack Rd, Dawson Springs, Kentucky, 42408, United States.